New water accounts can be applied for online or in person. The links below take you to our online application portal. If you would like to apply in person please visit Utility Billing in City Hall, 5024 Broadway Ave., Haltom City, TX 76117.
Same Day Service Request
There will be a $25 fee added for a same day service request.
Same day service requests must be submitted Monday - Friday and before 4:00 p.m. Same day service requests made after 4:00 p.m. on Fridays or during the weekend will not be turned on until the following Monday.
Residential Water Account
All of the following information is required to open a residential utility account:
Valid Texas Driver License or State Issued Identification Card
Social Security card or Taxpayer Identification Number (TIN)
Settlement Statement / Deed of Trust or Lease Agreement
A deposit of $75 for residential property owners and $150 for residential property renters (including mobile homes) is required.
The deposit amount will be applied to your final bill once two consecutive years of payments have been made, all of them on time and within their respective scheduled due dates.
Commercial Water Account
For commercial water accounts, the following items are required:
Please read the following documents, which contains valuable information and tips that assist in protecting the environmental quality of Haltom City and the surrounding communities. This information is provided through the Environmental Services Division within Haltom City Public Works: